National Center for Cultural Competence
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Featured Consultant

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David Jones

David A. Jones specializes in cross-cultural addiction counseling and dispute resolution interventions. David is the founder and director of Siloam International’s Integrative Health & Wellness Program in Portland Oregon. Siloam International Inc. offers a systemic approach designed to address multiple facets of an individual’s life impacted by drug abuse/compulsive behaviors. Siloam provides education in Harm Reduction principles, Recovery Management, and Recovery Aftercare for Relapse Prevention.

David Jones recently started a new firm called “Anger Management Academy of Portland” that focuses on providing a holistic approach for dealing with the negative health consequences of stress-related anger. His recent accomplishments include work in the area of leadership development in the field of Behavioral Health Care, helping leaders address interpersonal conflict that can damage relationship of team and the work with the consumer. David is currently working on research regarding Trauma Responses and the impacts on the body by developing skills through sensory motor awareness.

 


Previously Featured Consultants

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Marianne Jeffreys

Dr. Marianne R. Jeffreys’ grant-funded research, consultations, publications, and professional presentations encompass the topics of cultural competence, nontraditional students, student retention and achievement, self-efficacy, teaching, curriculum and psychometrics. Her book, Teaching Cultural Competence in Nursing and Health Care: Inquiry, Action, and Innovation received the AJN Book of the Year Award; she is also author of Nursing Student Retention: Understanding the Process and Making a Difference, articles, and book chapters. Her conceptual models and questionnaires have been requested worldwide.

Dr. Jeffreys received a B.S. in nursing from the State University of New York College at Plattsburgh and a M.A., M.Ed., and Ed.D. in nursing education from Teachers College, Columbia University. She is a member of Kappa Delti Pi International Honor Society in Education, Sigma Theta Tau International Honor Society in Nursing, Teachers College NEAA Hall of Fame and received the 2003 Leininger Award for Excellence in Transcultural Nursing.

 

picture of Mina Schoenheit

Mina Schoenheit

Mina Schoenheit is a clinical faculty member in the Oregon Health & Science (OHSU) University Psychiatry Department whose expertise is cross-cultural counseling. She has more than 25 years of experience as a business entrepreneur. Mina is an Iranian-born, US-educated cultural consultant, licensed professional counselor who understands firsthand the art of negotiating cross-cultural issues. Bringing her life experience into her work in the Intercultural Psychiatry Clinic at OHSU has helped her better understand and appreciate the challenges and wonderful opportunities that come with being a new transplant in the United States.

In her consulting work, she seeks to strengthen existing collaboration between immigrants and the host country in an effort to advance communication across cultures in the United States. Her current research interests are in the psychology of factors impacting immigrant assimilation and acculturation. She has extensive research and consulting experience in the areas of culture and behavior with a specific focus on challenges of immigration and depression, health and culture, cross- cultural communication, with a focus on culture, faith and ethical decision making at the end-of-life care.

Drawing on her training in psychology and her clinical experiences working with immigrant families, Mina has developed a dynamic, learner-centered curriculum to help reduce miscommunication, improve communication for immigrants with acculturative stress, particularly immigrants who are former refugees from war-torn countries and strengthen existing relationships and assure immigrants and host countries that all cultures are respected. Mina's "Good work" was recently recognized in the Colors of Influence on line magazine, Pacific Northwest Oregon Minority Business, which serves as an information source for minority entrepreneurs.

 

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Dr. Gregory Paul P. Meyjes

Dr. Meyjes is the founder of Solidaris Intercultural Services LLC. He is a recognized scholar-practitioner with a cultural-rights-based approach to social justice and development. He describes himself as a “minority culture specialist and world citizen”. His numerous accomplishments literally span the world. The recipient of over a dozen credentials and awards from academic professional institutions, he currently edits a global diversity newsletter and sits on relevant Boards on various continents.

His areas of expertise include: a) Attitudes and Policies b) Language and Literacy c) Health Disparities d) Conflict Prevention e) Community-based training and education Recently, he provided program evaluation and strategic planning for the Center for the Right to Health in Nigeria. His most recent publication is “Plan ‘C’ is for Culture: Out of Iraq – Opportunity” (Landpower Essay 07-4, Association of the United States Army, Arlington, VA).

picture of Ms. GonzalezMari Gonzalez

XMATI intercultural communications provides Latino/Hispanic marketing development and training, and cross-cultural market research, to help organizations connect to their U.S. Hispanic consumers. Mari D. González, IXMATI’s founder, received the Schiku Weininger Award for designing a highly effective bilingual outreach training curriculum for Latino/Hispanic health educators and was nominated for the City of Concord, Human Relations Commission’s Award. Prior to establishing IXMATI, Mari managed successful public education campaigns and marketing strategies in Northern California.

Mari is a graduate student of Intercultural Relations with the University of the Pacific and is a member of the Young Society for Intercultural Education, Training and Research (SIETAR) US. She works with private and public sectors to incorporate cultural understanding into their outreach and marketing and to deliver project development training. She currently coordinates a county-wide advisory committee that provides technical assistance and resources on cultural competence.


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Dr. Delia H. Saldaña

Delia H. Saldaña, Ph.D., a bicultural and bilingual science-practitioner trained at UCLA and an Associate Professor at the University of Texas Health Science Center at San Antonio. Dr. Saldaña is nationally renowned as an expert on training and system implementation of culturally competent services organization and delivery, having trained service providers in mental health, substance abuse, pharmacology, and homeless programs throughout the United States and developed organizational competency training and assessment measures for Departments of Health in Texas and Arizona. She has consulted with Northeastern Center in Indiana to evaluate and develop a culturally competent intervention for Spanish-speaking adults with substance abuse. Further, she is faculty in a national educational program for health care professionals in health care needs of migrant workers and immigrants. She also has participated with the American Psychological Association to address the mental health needs of rural women.

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Dr. Devona E.G. Williams

Dr. Devona E. G. Williams is President/CEO and founder of Goeins-Williams Associates, Inc., a performance consulting firm headquartered in Wilmington, Delaware, with a field office in Aurora, Colorado. Areas of expertise include organizational assessment, community based focus groups, interpersonal skills training. GWA is known for quality cultural audits and diversity awareness training. Dr. Williams is the creator of the Spice of Life Diversity Training card tool and related products, endorsed by Inscape Publishing and a featured best seller on DiversityInc.com. The Spanish version is in development. Dr. Williams was recently recognized by the Denver Business Journal as Member of the year by the National Association of Women Business Owners, Denver Chapter.

Recent Training /Consultation Activities of Goeins-Williams Associates, Inc. include:

    • developed a webinar on board governance training for the Mid Atlantic Association of Community Health Centers
    • developed a 3 module diversity training program for the YWCA of the Mid Atlantic Region to enable small businesses to recruit and retain multicultural talent
    • conducted a major study for the Governor's Task Force on Health Disparities, Practitioner Survey and Consumer Focus Group Study on Health Disparities July 2006

 

 

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Roland Alexander Foulkes

Roland Foulkes, a Cornell- and Berkeley-trained Applied Medical Anthropologist and Social Entrepreneur, has consulted/trained in over 85 nations on 5 continents since 1975. His expertise includes Ethno-Cultural Medicine, Local-level Leadership, and Managing Total Diversity (e.g., “Global Organization and Transcultural Leadership in a Multicultural World,” Reviews in Anthropology). In 2005 – 2006, this servant leader received Peace Corps’ highest national recognitions --- “Returned Volunteer of the Month”; Franklin H. Williams Award; and, the John F. Kennedy Public Service Prize --- and Volunteer Broward, The Miami Herald, and the South Florida Sun-Sentinel local awards.

 

 

His recent consultations include Chairing Broward County, Florida’s (i) Multi-Ethnic Advisory Board, (ii) HIV Prevention Community Planning Partnership, (iii) Public School’s Diversity Committee Sub-Committees, and (iv) Florida’s State HIV/AIDS Demonstration Grant Advisory Committee. Last, Medical Students (“A CRASH Course: Health and Medicine in Cross-Cultural Perspectives”) and Community-based Organization CEOs (“Developing Your Leadership Skills”) prosper through this seasoned educator.

Joyce St. George

Joyce St. George is a founder and Co-Director of PACT Training, an organization at the forefront of efforts to move Cultural Competence from theory to practice. PACT’s exclusive experiential simulations help healthcare organizations increase customer service and quality care by strengthening trainees’ practical skills in managing workforce diversity, building cultural competence, resolving conflict, and mentoring.

Ms. St. George is currently leading PACT training teams to implement custom-designed training to increase the skills of both clinical and non-clinical staff to deliver culturally and linguistically competent care in healthcare systems like Elmhurst Hospital, Continuum Health Partners, Woodhull Hospital and Atlantic Health Systems.

Recently, St. George has broadened her healthcare experience as Board Chair of Margaretville Memorial Hospital. In addition to being a sought-after keynoter and workshop leader at healthcare conferences, she has appeared on television and radio, and has had her work featured in newspapers, magazines and professional journals. For more information, please visit http://www.pacttraining.com

 

picture of Margie AkinMargie Akin, PhD

Dr. Margie Akin is an anthropologist with more than seven years of experience working with Medi-Cal health plans. She has designed and delivered training programs for clinicians, administrators, and health care plan staff at all levels of healthcare organizations. Dr. Akin has been a member of the California State Office of the Patient Advocate's cultural and linguistic workgroup since its inception, helping design surveys that allow consumers to compare the cultural and linguistic services of different healthcare plans.

Dr. Akin has been a community health advocate for more than 25 years. Among other activities, she led the movement to allow husbands in delivery rooms at Kaiser Permanente in 1976, and organized the safety committee for Psychiatric Nurses at Patton State Mental Hospital in 1987. She participated in the workgroups designing the CLAS Standards in 1999. She received her doctorate from the University of California, Riverside in 1992 and has served as a lecturer at several universities covering a number of subjects, including the immigrant experience and organizational culture for business majors. Dr. Akin has recently launched her own consulting firm.

consultant

Josepha Campinha-Bacote, PhD, MAR, APRN, BC, CNS, CTN, FAAN

Dr. Campinha-Bacote’s areas of expertise include the development of conceptual models of cultural competence, transcultural psychiatry, measuring cultural competence among healthcare professions, ethnic pharmacology, and integrating cultural concepts into health professions curricula. She has been the recipient of several national and international honors and awards, which most recently include the 2006 Lifetime Achievement Diversity Award from the University of Rhode Island Multicultural Center, the 2006 Minority Health Knowledge Award from the Ohio Commission on Minority Health, and the 2004 Transcultural Nursing Society (TCNS) Leadership Award in Alicante, Spain.

In 2005 she was inducted into the TCNS as a Transcultural Nursing Scholar. Dr Campinha-Bacote has recently consulted with Old Dominion University in Norfolk, VA on their grant looking at incorporating cultural concepts into standardized patient cases. She recently gave the keynote address at the International Society of Psychiatric-Mental Health Nurses (ISPN) in Denver, Colorado and presented at the Ohio State University College of Dentistry on the topic, “The Silent Epidemic: Addressing Disparities in Oral Health.”

For more information please visit http://www.transculturalcare.net

 

consultant

InterCultural Advantage helps clients better manage the problems and opportunities of the multicultural workplace. Michael Caudill, ICA’s managing partner, is a former RN with a graduate degree in Intercultural Communication. Mr. Caudill is on the faculty at Western Carolina University.

InterCultural Advantage is a leading innovator in providing cultural competency consulting and training for health care organizations. Their seminar series, Cultural Competency & the Latino Patient, has been presented at institutes and teleconferences throughout the region. Mr. Caudill draws on his 14 years of clinical experience to give providers and administrators the tools and insight needed to address the needs of our growing Latino population.

Beyond healthcare, InterCultural Advantage has worked with the Eastern Band of Cherokee Indians to create the Qualla-T Customer Service Training Program. This comprehensive training and branding program draws on traditional Cherokee values to improve the customer service skills for small businesses and frontline employees.

 

Heather BiggersHeather Biggers is the founder, culture and aviation enthusiast for CULTUREFLIGHT LTD.
An Organizational Enhancement and Cultural Competence Resultant Firm

Ms. Biggers and her team of consultants draw from a variety of disciplines to build organizational capacity and solutions to:

  • address the complexity of your organization,
  • make cultural competence meaningful and measurable,

Firm members accomplish these tasks by creating and sustaining a training and consultation environment that is welcoming, safe and non-judgemental.

Ms. Biggers and her CULTUREFLIGHT team practice what they teach!
CULTUREFLIGHT instructors are on their own cultural competence continuum. Instructors provide first hand knowledge about their own experiences and communities. Need a workshop on refugees? CULTUREFLIGHT will provide you with an experienced instructor with personal experience and knowledge from the refugee community that you specify.

Recent CULTUREFLIGHT customers have included:

  • Columbus Regional Airport Authority
  • Department of Veterans Affairs - Charmers P. Wylie Veterans Clinic
  • Franklin County Children’s Services
  • New York Association of Psychiatric Rehabilitation Services

Customers have said the following about CULTUREFLIGHT:

  • “… extraordinary service”
  • “… exceeded our expectations”
  • “… some of the strategies .. have been tried by staff and we are starting to see some positive results”

Suganya Sockalingam

Suganya Sockalingam, Ph.D. is co-founder and executive director of TeamWorks, a consulting firm providing Cultural Diversity, Cultural Competence, and Cross-cultural Communication training and technical assistance in health and social services. She is a trained and skilled facilitator. Suganya conducts focused dialogue and consensus building workshops, as well as leading strategic and action planning forums. TeamWorks provides Conflict Resolution strategies focused on cultural diversity. TeamWorks advances Systems Change through leadership strategies that incorporate diversity.

Suganya is passionately committed to creating an environment in which health care consumers/clients, families, advocates, and providers can dialog meaningfully—to create innovative health care and social services solutions to access and utilization. Productive collaborations are created through Suganya’s attentive listening that ensures all points are included and that information is collaboratively processed. As a facilitator and educator she is committed to motivating insight based action. Suganya was Associate Director of the National Center for Cultural Competence from 1999 to 2003. In 2005 Suganya moved TeamWorks© from New York City to Las Vegas and now serves as a senior consultant to the center.

Contact Information: Phone (202) 687-5503 or (800) 788-2066; TTY: (202) 687-8899; 3300 Whitehaven Street, NW, Suite 3000 Washington, DC 20007-2401
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