Information for Organizations and Programs

Cultural and linguistic competence requires
organizations to:

• Value diversity
• Conduct cultural self-assessment
• Manage the dynamics of difference
• Institutionalize cultural knowledge
• Adapt to diversity
  • Policies - structures
  • Values - services

NCCC Resources

• New Building Integrated Systems to Address Sudden Unexpected Infant Death just released!
  
  
• Cultural Competence: It all starts at the Front Desk
  
  
• Bridging the Cultural Divide in Health Care Settings: The Essential role of Cultural Broker Programs | En Español
  
  
• Policy Brief: Cultural and Linguistic Competence in Family Supports
  
  
• Consultant Pool
  
  
• Information on Language Access, Frequently Asked Questions
  
  
• Infusing Cultural and Linguistic Competence into the Multiple Systems Encountered by Families Following the Sudden, Unexpected Death of an Infant
  
  
• A Planner's Guide...Infusing Principles, Content and Themes Related to Cultural and Linguistic Competence into Meetings and Conferences
  
  
• Policy Brief 1: Rationale for Cultural Competence | En Español
  
  
• Policy Brief 2: Linguistic Competence in Primary Health Care Delivery Systems: Implications for Policy Makers | En Español
  
  
• Policy Brief 3: Cultural Competence in Primary Health Care: Partnerships for a Research Agenda | En Español
  
  
• Policy Brief 4: Culturally Competent Strategies for Engaging Diverse Communities | En Español
  
  
• Promising Practices

For all NCCC resources, see Resources & Tools

Links and Other Suggested Resources

• Brach, C, Fraser, I. Reducing disparities through culturally competent health care: an analysis of the business case. Qual Manag Health Care. 2002 Summer;10(4):15-28. Review.
• Lieu et al. Cultural competence policies and other predictors of asthma care quality for Medicaid-insured children. Pediatrics. 2004 114(1): e102-e110.
• National Center of Medical Home Initiatives for Children with Special Needs
• Joint Commission on Accreditation of Healthcare Organizations: Hospitals, Language and Culture initiative
• Agency for Healthcare Research and Quality: Organizational Supports for Cultural Competence